Protecting Patients

Alberta Federation of Regulated Health Professions Course…

In 2019, the Alberta Federation of Regulated Health Professions (AFRHP) began designing a course to help explain new legislation in the Health Professions Act relating to sexual abuse and misconduct. The course was a collaboration between several colleges with the goal of making a standard education piece that could be used by all regulated health professions. We are pleased to announce that the course, “Protecting Patients from Sexual Abuse and Misconduct” is now available.

You can find “Protecting Patients from Sexual Abuse and Misconduct” under the “Code of Conduct” category on our Moodle Con-Ed platform. Login and self-enroll to take this course. We are able to host this course alongside our other coursework because we have our own Learning Management System, but it was originally uploaded on a different system. When you are finished, the course will tell you to close the window to receive your certificate. It should instead trigger a badge that you can send to the college via email:

Please note: This course material covers subject matter that may be difficult for some. The course is not timed and you are free to take breaks as needed.

Trauma Informed Care Modules

Alberta Health Services Course…

Alberta Health Services (AHS) provides a series of free online modules that will help you understand and communicate with patients who have been through a traumatic event.

What is Trauma Informed Care (TIC)?

Trauma Informed Care is an organizational structure and treatment framework that involves understanding, recognizing, and responding to the effects of all types of trauma.

Why should you take Trauma Informed Care courses?

Many of the people we interact with every day have been affected by overwhelming stress or traumatic experiences. Traumatic experiences change a person and can create turmoil within a person and in their life. This is especially true if events and/or conditions happen in childhood.

The purpose of the Trauma Informed Care (TIC) Project is to increase knowledge about trauma and the impact it has by creating connection, sharing knowledge and resources. TIC offers resources for individuals who help those impacted by trauma provide patient centred care.

How do TIC Modules relate to new standards on Sexual Abuse and Sexual Misconduct?

Last year in November, the Alberta government passed Bill 21: An Act to Protect Patients. The new amendments to the Health Professions Act (HPA) signal an increased appreciation for patient safety. The purpose of amending the Health Professions Act is to better enforce protections for patients with complaints of sexual abuse and sexual misconduct.

The Trauma Informed Care modules will help members better understand how trauma can affect the way an individual behaves and interacts with others. Having the tools to communicate with individuals who have experienced trauma will help both the Optician and their patient have a better experience. Trauma is not limited to sexual abuse; it can be from a number of sources and this course will help you become sensitive to your patients’ experiences.

For more information about amendments to the HPA click here.

TIC Modules

We encourage all of our members to complete all 6 Trauma Informed Care modules. The TIC courses are offered as e-learning modules by Alberta Health Services. To access these modules click here.

*These modules are free to complete.

For your best learning experience please ensure the computer meets the minimum system requirements:

  • Operating System: minimum Windows 7
  • Internet Explorer (IE) 8 (or higher) or Google Chrome, Firefox may also be used*
  • Current version of Adobe Flash is Required

*Some have experienced trouble opening Module 2 using Google Chrome, please use Firefox if you are having issues.
Report a Problem
If you are still experiencing issues email

Patient Boundaries

Standard 8 Scenarios Course…

The ACAO introduced new Standards of Practice to accommodate the Sexual Abuse and Misconduct legislation changes; we have designed this interactive learning module to help opticians understand how the rules may apply in different scenarios.

For each of the new Standards, we have created a series of scenarios to help you consider the relationships between health practitioner and patient more thoroughly. These scenarios are by no means exhaustive, but are meant to help you think about how your actions may be interpreted by your patients.

Take the Patient Boundaries: Standard 8 Scenarios course here.