Privacy Policy

This privacy policy discloses the privacy practices for ( This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

The ACAO website uses third party plugins to facilitate your online experience. By entering your contact information into the e-newsletter signup form (MailChimp), you are agreeing to the privacy policy of that organization. Currently, the ACAO has disabled Google Analytics, but on our updated webpage to come, we will be using those cookies to inform us of the demographics of our readership.  The ACAO does not sell or lease your information; we use any information you provide to assist you (ie: contact information to contact you).

Your Access to and Control Over Information

Currently, our basic cookies are automatically enabled. These are used by your browser to facilitate your experience. With our future website update (coming soon) our cookies will be opt-in, meaning they won’t automatically be enabled; once enabled, they would only store information in an effort to better your online experience. If you change your mind, you will have the option to opt-out again at any time.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

We do not currently offer online payments through the website, because we cannot guarantee that your sensitive information, such as credit card numbers, will be secure. You can verify that a website is using an encryption method to transmit information by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. Our future website update will remedy this, and we will have a secure online payment option. Please note: The “opticianry” webiste (an external site on a different server) where our Login to MyACAO links DOES have encryption, and your information entered there is secured. This privacy policy only applies to the site.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-780-429-2694 or email at so that we can rectify the situation.


More Information

What is a Cookie?

Cookies are small pieces of data that a website sends, and your browser temporarily stores on your computer. Cookies help websites remember activities you’ve completed. They also record your browsing activity (including clicking buttons, logging in, or recording which pages you visited in the past). They can also remember arbitrary pieces of information that you have previously entered into form fields, such as your name, address, password, or credit card information. Most websites use cookies, because they make your browsing experience easier and more personalized.

Google Analytics

We have temporarily disabled Google Analytics until we can offer you an opt-in method of using cookies. When we do use Google Analytics, it will be to track demographics of visitors to our website; we will do this so we can make your online experience better by learning what kind of content to bring you. For example: When we see International visitors accessing PLAR information, we know to focus on that.

Google Analytics uses your IP address to tell us your location, but it also anonymizes the information; we don’t know who is accessing our webpages, but we have a number count from different places in the world. We also get a number count for how many people accessed different pages, so that we know which sections of our website are the most popular. With this information, we are better able to focus our attention to bring you better content.

GDPR and Privacy

Recently, the European Union passed a law that websites need to provide informed consent for the use of cookies. Although we are a provincial regulatory body for Canadian citizens, we do have some international visitors to our site. As such, we are working on providing an opt-in cookie policy. You will be asked if you want to use cookies, and you may opt-out again if you change your mind in the future. Currently, we cannot offer this service, so by using this website, the basic cookie functions are automatically enabled.