Privacy Policy

This privacy policy discloses the privacy practices for (www.acao.ca). This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

The ACAO website uses third party plugins to facilitate your online experience. By making purchases through the online store (WooCommerce), entering your contact information into the e-newsletter signup form (MailChimp), or browsing the website with analytics on (Google Analytics), you are agreeing to the privacy policies of each organization. The ACAO does not sell or lease your information; we use any information you provide to assist you (ie: contact information to contact you, credit card information to complete transactions).

Your Access to and Control Over Information

Essential cookies are enabled for this website. We do not receive any information from these cookies; they are there to assist you with your browsing experience. Without these cookies, the website would not run as quickly or as smoothly for you. You can delete cookies from your browser by clearing your cache (usually in the “history” section of your browser menu). Please be aware that when you clear your cache, the website will run more slowly until new cookies are gathered.

Beyond the essential cookies, we also use Google Analytics to bring us anonymized data about visitors to our site. We do not use the advertisement features of Google Analytics. Read more about Google Analytics below.

Our online store is powered by WooCommerce, and uses Bambora e-pay instead of PayPal for added security of your payment. By using our store you are agreeing to the collection of cookies by WooCommerce. If you do not agree to the privacy policy for the online store and choose not to use the online payment method, you can call the ACAO office at 1-780-429-2694 to arrange other payment options.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. We take precautions to safely dispose of any printed information once a transaction is complete, and do not share the information that you provide through the www.acao.ca website.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-780-429-2694 or email at general@acao.ca so that we can rectify the situation.

 

More Information

What is a Cookie?

Cookies are small pieces of data that a website sends, and your browser temporarily stores on your computer. Cookies help websites remember activities you’ve completed (such as adding an item to your online shopping cart). They also record your browsing activity (including clicking buttons, logging in, or recording which pages you visited in the past). They can also remember arbitrary pieces of information that you have previously entered into form fields, such as your name, address, password, or credit card information. Most websites use cookies, because they make your browsing experience easier and more personalized, and cached information makes page loads faster.

Google Analytics

We use a third party site, Google Analytics, to track demographics of visitors to our website; we do this so we can make your online experience better by learning what kind of content to bring you. For example: When we see International visitors accessing PLAR information, we know to focus on that.

Google Analytics uses your IP address to tell us your location, but it also anonymizes the information; we don’t know who is accessing our webpages, but we have a number count from different places in the world. We also get a number count for how many people accessed different pages, so that we know which sections of our website are the most popular. With this information, we are better able to focus our attention to bring you better content.

GDPR and Privacy

Recently, the European Union passed a law that websites need to provide informed consent for the use of cookies. Although we are a provincial regulatory body for Canadian citizens, we do have some international visitors to our site. As such, we are trying to abide by these international laws. You will be asked to agree to the use of cookies when you first access the site.

WooCommerce Store

We offer an option to pay for ads and continuing competency courses online through our WooCommerce store. The checkout uses a WooCommerce plugin for Bambora, a secure online payment site, which we use instead of PayPal. Using Bambora allows us to ensure that your credit card information is secure. We have also enabled an SSL certificate for added security.