We are here to protect the public…
Nothing is more important to us as health practitioners than the public’s health and safety. We ensure that the public is protected by regulating and educating our members; all registered opticians in Alberta are continuously maintaining their expertise through continuing education courses, which include Health and Safety, and Infection Control courses.
We are dedicated to providing quality service…
The standards for becoming an optician in Alberta are high, and continuous learning is mandatory. In this way, we can ensure that the public is receiving the best quality of service by competent and educated health practitioners. In addition to serving the public, the ACAO is here to serve our members. We strive to achieve our vision for both the public and our members by being progressive, accountable, and accessible to all.
In practice, this means keeping up with current advancements in the field to ensure our continuing education programs offer the latest information, stepping in to resolve any issues that may arise between members and the public, being open about costs and spending, and making ourselves available to answer any questions and offer help to both the public and opticians.
The ACAO is built on these six pillars of integrity…
Accountability: We promise to be accountable to the public and to our members. As their regulatory body, we take responsibility for the actions of registered opticians in Alberta. We also ensure that our registered members are competent practitioners, and are aware of their responsibilities to the public.
Ethicality: We take the ethical responsibilities of health professions seriously. Therefore, we are committed to ensuring best practices for health and safety, privacy, and more.
Fairness: We will always treat the public and our members fairly. As such, we will resolve accusations of professional misconduct, and implement disciplinary action when necessary.
Effectiveness: We are constantly striving to improve our effectiveness as a regulatory body and as an association. We make every effort to advance and update our services. We also strive to provide easy access to information for the public and our members.
Openness: As an organization, we believe that fostering an open dialogue with members is the best way to improve our performance. Through member participation in committees and council meetings, we encourage active participation in the regulation of the ACAO.
Transparency: From our finances to our policies and more, we believe that our organization should be transparent to the public and the members we represent. Information about our activities and spending will be publicly available, insofar as it does not contradict our responsibility to keep private information safe.